FARGO, N.D. - Nodak Insurance Company has achieved a “Superior Rating” for Personal Lines Claims Customer Experience in 2019, as measured by Ward’s ExperienceMonitor program.
Ward Group is the trusted leader of benchmarking and best practices service for the insurance industry. The firm analyzes key financial and customer experience aspects of property-casualty insurance companies, identifying the top performers.
“We are extremely proud to be recognized by Ward’s for our superior claims experience,” said Jim Alexander, President and CEO of Nodak Insurance Company.
“Our claims staff and our entire organization works hard each day to ensure customers receive the best possible service and experience from their insurance provider.”
Nodak Insurance Company, rated A (Excellent) by A.M. Best, is the largest domestic property/casualty insurer in the state of North Dakota. It has a statewide force of over 70 agents and serves more than 27,000 North Dakota policyholders.